We have a no return policy, which means you are not able to return the item for a refund. Several of our products are not eligible for returns due to the US Department of Transportation shipping regulations for chemicals.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any return or damaged product questions at support@mypoolhut.com.